About Kaizen Consultancy

Hi my name is Alicia and I am the Director and Consultant of Kaizen Consultancy Services Ltd, set up in 2016

I have over 18 of years experience in IT Service Management, Project Management, Lean and Agile Methodology.

I am an innovative, customer focused, result oriented consultant, who is passionate about enabling high performance, in small to large complex cross-functional teams in a sustainable and genuinely fun environment.

I have led the delivery of both modern and legacy enterprise systems, with the following roles:

  • Distributed Systems Specialist
  • Infrastructure Manager
  • Operations Manager
  • SAP Technical Manager
  • Agile Coach
  • Project Manager

Continuous Improvement Specialist

Project Manager utilizing Waterfall, Agile, and Hybrid methodologies.

I help build better software that drives true business and am passionate about applying agile ideas, principles and practices in a pragmatic manner to help teams deliver value and make them successful.

I focus on the following:

  • Enhancing team relationships
  • Communication skills
  • Conflict resolution and processes to help create happy teams that deliver high quality products and have the ability to intuitively perceive and resolve team and project issues, risks and impediments.
  • Ensuring the application of appropriate inspect / adapt feedback loops, and manage complex relationships to nuance the business/technology divide.

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